THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Raw MD Health and its doctors are required by law to protect your health information, give you this notice, follow it, and tell you if there is a breach of your unsecured information. This notice applies to our doctors, staff and the vendors who help us care for you.
How we may use and share your information without your written permission
- Treatment: to provide, coordinate and manage your care, for example sharing your prescription with the pharmacy, or with another doctor treating you.
- Payment: to bill and collect payment for your care, including through our payment processor.
- Health care operations: to run our practice, review quality, train staff, and keep our systems secure.
- Business associates: to vendors who help us and who have signed agreements to protect your information.
- Appointment and refill reminders, and information about treatment options.
- As required by law, including to public health authorities, the Florida Department of Health and Board of Medicine, health oversight agencies, courts and law enforcement as the law requires, and to prevent a serious threat to health or safety.
- Family or friends involved in your care, if you agree or do not object, or in an emergency.
- Other uses the law allows, such as research approved under privacy rules, organ donation, workers' compensation, and national security.
When we need your written permission
We need your written authorization before we use or share your information for marketing, for any sale of your information, or for psychotherapy notes (if we keep any), and for any other use not described here. You can cancel an authorization at any time in writing, and it will not affect what we already did while it was in effect.
Your rights
- Get a copy of your medical and billing records, usually within 30 days. We may charge a reasonable cost-based fee. You may ask for an electronic copy.
- Ask us to correct information you believe is wrong or incomplete. We may deny the request in writing and explain why.
- Ask for confidential communications, such as contact by a different phone number or email.
- Ask us to limit how we use or share your information. We do not have to agree, except when you pay in full out of pocket and ask us not to tell your health plan about that care.
- Get a list of certain disclosures we made in the last six years.
- Get a paper copy of this notice at any time, even if you agreed to receive it electronically.
- Choose someone to act for you, such as a legal representative.
To use any of these rights, email support@rawmdhealth.com.
Complaints
If you believe your privacy rights were violated, you may complain to us at support@rawmdhealth.com, or to the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/complaints or 1-877-696-6775. You will not be penalized for filing a complaint.
Our contact for privacy questions
Privacy contact: Privacy Officer, Andreoni Therapeutics LLC, support@rawmdhealth.com.
Changes to this notice
We may change this notice and the new terms will apply to all information we hold. We will post the current notice on this page and give you a copy on request.